Privacy Policy
Last Updated: January 2026
Who We Are
Better Resilience, LLC operates https://www.betterresilience.com.
We provide educational content, consulting services, and training related to resilience, preparedness, and communications.
For privacy-related questions, contact:
contact at betterresilience.com
Information We Collect
We may collect:
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Name and email address (when you register for webinars or submit forms)
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Billing information (for paid products or services)
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Account information (if you create an account)
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IP address and browser information (via server logs and Cloudflare)
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Information voluntarily submitted through contact forms
We do not sell personal data.
How We Use Your Information
We use collected information to:
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Deliver services and webinar materials
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Process payments
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Provide customer support
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Improve website performance and security
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Communicate updates related to services you have requested
Cookies
Our website uses cookies for:
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Login authentication
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Security and fraud prevention
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Website functionality
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Performance optimization
If you register or log in, WordPress sets cookies to manage your session.
Cloudflare may set cookies to provide security and performance services.
You may disable cookies in your browser settings, though certain features may not function properly.
Payments
If you purchase a product or service, payment information is processed by a third-party payment processor (such as Stripe or PayPal). We do not store full credit card information on our servers.
Embedded Content
Pages may include embedded content (such as videos). Embedded content from third-party sites behaves as if you visited those sites directly and may collect data according to their privacy policies.
Security
We use reasonable administrative and technical measures to protect your information, including:
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Encrypted HTTPS connections
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Cloudflare network security services
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Server-level access controls
No method of transmission or storage is 100% secure.
Data Retention
We retain information as long as necessary to:
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Provide services
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Comply with legal obligations
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Maintain security records
You may request deletion of personal data, subject to legal requirements.
Your Rights
You may request:
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Access to personal data we hold
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Correction of inaccurate information
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Deletion of personal information (where applicable)
To make a request, contact: [email protected]
Where Your Data Is Processed
Our website is hosted in the United States. Third-party services we use may process data in other jurisdictions.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.